User manual

The work-order workspace

Everything for one job on one page. Work through it top to bottom as the repair progresses.

  • Move this job: the status buttons (Start work, Send to QA, Complete, Cancel). The system will refuse a move that breaks the rules and tell you why.
  • Diagnosis: the technician writes findings and root cause here before repair starts.
  • Repair tasks: break the job into tasks, then Start and Complete each one, recording labour hours.
  • Parts issued: issue spares against this job. The system will not let stock go below zero.
  • Quality inspection: QA records the result here. A Fail sends the job back for rework automatically.

Remember: a job cannot be marked Completed until an inspection has passed, and cancelling always needs a written reason.